WillowTech Group
WillowTech Group
Telecom Platform
Telecom services platform providing comprehensive information about services, plans, and solutions for businesses and individuals. Features service comparison tools, plan customization, and online ordering capabilities to streamline customer acquisition. Includes customer portal for account management, billing, and support ticket submission. The platform showcases network coverage, service benefits, and customer testimonials to build trust and demonstrate value. Responsive design ensures customers can explore services and manage accounts from any device.
Key Features
The Challenge
Required a platform to showcase telecom services, enable online ordering, and provide customer self-service capabilities.
Our Solution
Created WordPress-based platform with service showcase, online ordering, customer portal, and integrated support ticket system.
Results & Impact
50% increase in online orders. 35% reduction in support calls. 85% customer satisfaction with self-service portal.