Reasons to choose us.
The same brief,
done differently.
How we work, next to the industry default. Judge for yourself.
| What matters | Common practice | How we workFlitzen. |
|---|---|---|
| Who does the work | Juniors, behind an account manager | The senior people you met |
| Pricing | By the hour, open-ended | Fixed, agreed in writing |
| Communication | Scheduled status calls | Direct, in plain English |
| Progress | A reveal at the end | Working software as we go |
| Ownership | Licences and lock-ins vary | Code and accounts are yours |
| Who you are dealing with | A trading name you cannot check | A registered UK trade mark |
| After launch | Project closes at handover | We stay on, if you want us |
Plainly put.
Senior people do the work
You deal directly with the engineers and designers on your project. No account-manager layer.
Bespoke by default
Built around how your business runs, not adapted from a template.
Built to last
Clean, documented code that any future team could pick up. No lock-in, by design.
One team, one roof
Strategy, design and engineering in-house. You brief once.
Proven across sectors
200+ projects across 14 sectors, from finance to charity.
Straight answers
If something isn't worth building, we say so before you spend money on it.
“Now our only call for anything tech related. Their work and ongoing support is just brilliant.”
Kerris Munns
Mini Dolphins Swim School · Harlow, England
What we put
in writing
Four commitments in every engagement. Contract, not marketing.
A fixed price before we start
Scope and cost approved in writing before work begins. Changes are quoted before they happen, not after.
Direct access to the team
Your questions go to the people building your project, not a ticket queue.
You own everything we build
Code, designs and accounts, documented and handed over. Leave whenever you like.
A 30-day warranty after launch
If something we shipped breaks in the first month, we fix it free.
Four steps,
no drama
You always know where the project is, what it costs, and who is accountable.
Discovery call
A conversation about your goals and constraints. Not a pitch.
Written proposal
Scope, timeline and a fixed price. You know the cost before we start.
Build & review
Work delivered in increments you can test and steer.
Launch & after
We ship it, warranty it, and stay on if you want us to.
Questions, answered
The senior engineers and designers you meet at the start. We're a small team, the founder stays involved, and nothing is handed off to juniors or subcontractors.
We agree a written scope and a fixed price before any work begins. If the scope changes, we quote the change before doing it. That's it.
Yes. Most of our clients are UK SMEs, and the work is scoped to fit the size of the business, not the other way round.
Anything we shipped that breaks in the first 30 days is fixed free. Beyond that, most clients keep us on for support and improvements, but you own everything either way.
Email hello@flitzen.co.uk or call +44 (0) 7587 557 546. The first step is a conversation about what you're trying to do. If we're not the right fit, we'll tell you.